Why does this happen?

Chrome can automatically block a site's notifications after a permission prompt is dismissed or declined, even by accident. That block is stored by your browser, not by YeboWork, so reinstalling the app alone won't fix it.

I'm on an iPhone — are the steps the same?

The menu names differ slightly by browser, but look for a Notifications entry under your browser's site or page settings, and make sure yebowork.co.za is allowed.

My in-app notifications toggle is already on — what else could it be?

Check your phone's own app permission too: Phone Settings → Apps → YeboWork → Notifications. That's separate from both the browser's site permission and the in-app toggle, and Android can block at that level independently.

Using the YeboWork App — troubleshooting

Not getting notifications on your phone?

1Open the Chrome app on your phone — this applies whether you normally use the YeboWork app or your regular browser, since both share the same Chrome settings.
2Tap the three dots (⋮) in the top right, then tap Settings.
3Scroll to Additional settings (or Advanced), tap Site settings, then tap Notifications.
4Find yebowork.co.za — it's likely listed under "Not allowed".
5Tap on it, then tap Clear & reset (or Clear data) to remove the cached block — clearing just the last 24 hours is enough.
6Go back into Notifications for the site — it should now prompt you to allow notifications.
7Tap Allow.
8Reopen the YeboWork app and try again from Account → Settings → Notifications → Send test notification.

Pro tip: Still not working? Check Phone Settings → Apps → YeboWork → Notifications is also turned on — Android can block notifications at that level too, separately from both Chrome and the in-app toggle.

Frequently asked questions

Staying Safe When You Hire (or Work) Through an Online Marketplace

How to protect yourself when hiring a service pro or taking on jobs online in South Africa — identity checks, safe payments, meeting safely, and avoiding scams.